Technical Support Information
     
Phone:
  (800) 466-0813
Fax:
  (603) 893-4415
Email:
  support@amsstorage.com
Technical Support Hours:  

9:00 AM to 6:00 PM Eastern Standard Time
Monday through Friday

Email Support: support@amsstorage.com.

For quickest turnaround, please include the system serial number in the subject line, a description of the problem in the email body, and attach all applicable log files.

Warranty and Support Services - Warranty and Support - PDF

Firmware, Software and Documentation

CD/DVD Networking & Recording
DakotaRAID-LP
DakotaROM-SP+/Storpoint CD+

DakotaROM-SP/Storpoint CD E100

DakotaROM-DZC/DiscZerver Cyclone
DakotaROM-DZ/DiscZerver
DakotaStor
Multi-Protocol CD/DVD Towers/Storpoint CD

Network Ready CD Towers/Discport
UltraCD/DVD-Pro Servers
SCSI Attached CD/DVD Towers & Jukeboxes

 

Network Attached Storage
DakotaNAS/NAS-EQ

DakotaRAID-LE/LE2
DakotaRAID-LP

DakotaRAID-WP/WP2
DakotaRAID-Pro

DakotaRAID

Direct Attached Storage
HeritageRAID-AT
HeritageRAID-SA
HeritageRAID-2S
HeritageRAID-SC
HeritageRAID-FC

Nexsan SATAblade

Nexsan SATAboy

Nexsan SATAbeast
Nexsan ATAboy2

Nexsan ATAboy2x
Nexsan ATAbeast
Nexsan ATAbaby