DakotaRAID-LE2 NAS Appliances, powered by Open-E NAS R3 Enterprise, are integrated with best-of-class hardware from leading edge manufacturers. Listed below are support center links from our hardware and software partners.

For support information on Open-E NAS R3 Enterprise please call AMS Tech Support at
1-800-466-0813 or visit Open-E's NAS R3 Enterprise support web page.

Operating System Registration

Register your operating system software for support and update notifications.

Email Support - DakotaRAID-LE2/Open-E Operating System: open-e@amsstorage.com.

For quickest turnaround, please attach the latest Open-e log file, which can be downloaded from the "Status" page of the  DakotaRAID-LE2 web GUI.

Email Support - DakotaRAID-LE2 Hardware: support@amsstorage.com.

For quickest turnaround, please include the DakotaRAID-LE2 serial number in the email subject line, a description of the problem in the body, and attach all applicable log files, including RAID controller event log.

Component Manufacturer Support Links

Operating System

Support Center Link

Open-E NAS R3 http://www.open-e.com

Motherboards

Support Center Link

SuperMicro http://www.supermicro.com/support

SCSI Host Adapters

Support Center Link

Adaptec HBA (PCI) http://www.adaptec.com/worldwide/support/supportindex.jsp?source=menu
Adaptec (Supermicro) http://www.supermicro.com/support

Fibre Channel HBAs

Support Center Link

QLogic http://www.qlogic.com/support

Network Adapters

Support Center Link

Intel http://support.intel.com/sites/support/index.htm
Broadcom http://www.broadcom.com/products/Enterprise-Small-Office/Gigabit-Ethernet-Controllers

PCI RAID Controllers

Support Center Link

Intel (SCSI) http://support.intel.com/sites/support/index.htm

AMCC - 3Ware (SATA)

http://www.3ware.com/support/index.asp